Privacy Policy — Beginning Well

Protecting your private information is our priority. This Statement of Privacy applies to www.beginningwell.com, and Beginning Well LLC (“Beginning Well“) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Beginning Well LLC include Beginning Well’s streaming service at www.beginningwell.com and potentially app.beginningwell.com, as well as the blog beginningwell.org. Beginning Well website offers: video and audio streaming service as well as live events like parenting classes and Q&A sessions, etc. and PDFs to download. By using the Beginning Well website, you consent to the data practices described in this statement.

What information does Beginning Well collect?

Beginning Well LLC (“We”) collect information from you when you interact with our company by doing things like registering on our website, placing an order, or subscribing to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter one or more of the following:

First and Last Name
Mailing Address
E-mail Address
Phone Number

If you purchase Beginning Well’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.

Namely, we will use your information for the purpose of communicating with you in relation to services and/or products you have requested from us (without limiting ourselves to this purpose). We also may gather additional personal or non-personal information in the future.

What does Beginning Well use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

To process transactions. Your transaction information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To inform you of other products or services available from Beginning Well and its affiliates.
To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
To personalize your experience. Your information helps us to better respond to your individual needs.
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

Does Beginning Well collect information in other ways, such as tracking?

Beginning Well may keep track of the websites and pages our users visit within Beginning Well’s content in order to determine what Beginning Well’s services are the most popular. This data is used to deliver customized content and advertising within Beginning Well to customers whose behavior indicates that they are interested in a particular subject area.

Information about your computer hardware and software may be automatically collected by Beginning Well. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Beginning Well website.

How do we protect your information?

Beginning Well secures your personal information from unauthorized access, use, or disclosure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Beginning Well utilizes Stripe.com, a secure merchant processor, to manage all subscription payment transactions with full PCI Compliance.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Does Beginning Well use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information to enhance your experience on the site. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Beginning Well pages or register with Beginning Well site or services, a cookie helps Beginning Well to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Beginning Well website, the information you previously provided can be retrieved so you can easily use the Beginning Well features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Beginning Well services or websites you visit.

Does Beginning Well disclose any information to outside parties?

Beginning Well does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Beginning Well may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Beginning Well, and they are required to maintain the confidentiality of your information.

Beginning Well may disclose your personal information, without notice, if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Beginning Well or the site; (b) protect and defend the rights or property of Beginning Well; and/or (c) act under exigent circumstances to protect the personal safety of users of Beginning Well, or the public.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Does Beginning Well link to outside content?

Beginning Well may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

How might Beginning Well communicate with me?

From time to time, Beginning Well may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Beginning Well or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Beginning Well, you may opt out of such communications by clicking “unsubscribe” at the bottom of any email or newsletter.

If at any time you would like to unsubscribe to the subscription series that Beginning Well offers, you may change your preferences by clicking the “My Account/My Profil” link at the top right-hand corner of any page.

Can I see, change, delete, or restrict access to my personal data?

Yes. You have the right to access, rectification, opposition, erasure (“right to be forgotten”), and right to restriction of the processing of your personal data. Send requests to Beginning Well, info@beginningwell.com or to Beginning Well LLC, 2269 Chestnut Street #279, San Francisco, CA 94123, USA.

Do you keep old information?

Yes, as long as it’s necessary and relevant to what we do. We might keep information from closed accounts to comply with the law, fight fraud, resolve disputes, troubleshoot problems, enforce our terms of service, and do anything else required by law. We’ll always handle your information in accordance to this privacy policy, and only for as long as the law allows. After that, we’ll destroy or anonymize your data.

Your Consent

Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

California Policy Rights

Beginning Well LLC provides this California Privacy Notice (the “California Privacy Policy”) for visitors, users, and others who reside in the State of California. The California Privacy Policy supplements the information contained in the Privacy Notice and applies solely to visitors, users, and others who reside in the State of California. To the extent any provision in this California Privacy Policy conflicts with a provision of the Privacy Notice, the California Privacy Policy shall govern with respect to visitors, users, and others who reside in the State of California.

Collection of Personal Information:

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In particular, we collect the following categories of personal information:

Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
B.      Categories of personal information described in Cal. Civ. Code § 1798.80(e), such as name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.
C.      Characteristics of protected classifications under California or federal law, such as age, citizenship, and sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions).
D.      Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E.       Biometric information, as defined in Cal. Civ. Code § 1798.40(b).
F.       Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
G.      Geolocation data.
H.      Audio, electronic, visual, thermal, olfactory, or similar information.
I.        Inferences drawn from other personal information to create a profile about a consumer reflecting a consumer’s preferences, characteristics, and trends.

Personal information does not include: publicly available information lawfully made available from government records, deidentified or aggregated consumer information, or information excluded from the California Consumer Privacy Act.

Use of Personal Information:

We may use or disclose the personal information collected for one or more of the following business or commercial purposes:

To fulfill or meet the reason for which the information is provided. For example, to create your personal account at beginningwell.com or to process your orders.
To provide you with information, products, or services that you request from us, including answering your queries and to notify winners in promotions.
To provide you with phone calls, text message notifications, email alerts, and other notices concerning our products or services. For example, to notify you of delivery status, to be able to send you relevant marketing offers and information such as newsletters and our catalogues, to contact you in the event of a problem with delivery of your items, and to inform you of new or changed services.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and managing your account by carrying our credit checks.
To be able to analyze your personal data to provide you with relevant marketing offers and information.
To be able to validate that you are of legal age for shopping online.
To improve our website.
Testing, research, analysis, and product and service development.
As necessary or appropriate to protect the rights, property, or safety of us, our employees, our customers, or others.
To respond to law enforcement requests and as required by applicable law, court order, or government regulations.
As described to you when collecting your personal information.

Sale of Personal Information:

We do not, and will not, sell your personal information.

Rights of California Residents:

California residents have the following rights:

Right to Know About Personal Information Collected, Disclosed, or Sold

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (instructions and description below), we will disclose to you:

The categories of personal information we collected about you;
The categories of sources for the personal information we collected about you;
Our business or commercial purpose for collecting or selling that personal information;
The categories of third parties with whom we share that personal information;
The specific pieces of personal information we collected about you; and/or
If we sold or disclosed your personal information for a business purpose, including lists of sales, identifying the categories of personal information that each category of recipient purchased or obtained.

We have collected the following categories of personal information from consumers within the last twelve (12) months:

Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
B.      Categories of personal information described in Cal. Civ. Code § 1798.80(e), such as name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.
C.      Characteristics of protected classifications under California or federal law, such as age, race, color, ancestry, national origin, citizenship, marital status, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, and genetic information.
D.      Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E.       Biometric information.
F.       Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
G.      Geolocation data.
H.      Audio, electronic, visual, thermal, olfactory, or similar information.
I.        Inferences drawn from other personal information to create a profile about a consumer reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We have obtained the categories of personal information listed above from the following categories of sources:

Directly from you, the consumer;
Indirectly from third parties and service providers, including partners and affiliates;
Directly and indirectly from our website.

We collected the categories of personal information listed above for the following business or commercial purposes:

To fulfill or meet the reason for which the information is provided. For example, to create your personal account at beginningwell.com or to process your orders;
To provide you with information, products, or services that you request from us, including answering your queries and to notify winners in promotions;
To provide you with phone calls, text message notifications, email alerts, and other notices concerning our products or services. For example, to notify you of delivery status, to be able to send you relevant marketing offers and information such as newsletters and our other informations, to contact you in the event of a problem with delivery of your items, and to inform you of new or changed services;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and managing your account by carrying our credit checks;
To be able to analyze your personal data to provide you with relevant marketing offers and information;
To be able to validate that you are of legal age for shopping online;
To improve our website;
Testing, research, analysis, and product and service development;
As necessary or appropriate to protect the rights, property, or safety of us, our employees, our customers, or others;
To respond to law enforcement requests and as required by applicable law, court order, or government regulations; and/or
As described to you when collecting your personal information.

We shared the categories of personal information listed above with the following categories of third parties:

Beginning Well LLC;
Service providers;
Third parties to which consumers authorized us to disclose personal information in connection with products or services provided to consumers.

Right to Request Deletion of Personal Information

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (instructions and description below), we will delete, and direct our service providers to delete, your personal information from our records, unless an exception applies.

We may deny your request to delete your personal information if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the personal information, fulfill the terms of a written warranty or product recall in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract with you;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug or identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546, et seq.;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, if you have provided informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with a legal obligation; and/or
Make other internal and lawful uses of the personal information that are compatible with the context in which you provided it.

To exercise your right to know about, access, or delete personal information, please use our contact form under the menu point “Contact” or emailing us at: info@beginningwell.com.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You or your authorized agent may only make a verifiable consumer request for access or data portability twice within a 12-month period.

Your verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative;
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format:

We will confirm receipt of a request within 14 days and provide information about how we will process the request. We endeavor to substantively respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosure we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your rights under the California Consumer Protection Act. Unless permitted by the California Consumer Privacy Act, we will not:

Deny you goods or services;
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
Provide you a different level or quality of goods or services; or
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

California Shine the Light Law:

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please contact us at: info@beginningwell.com

Online Tracking:

Please note that our Sites do not support “Do Not Track” browser settings and at this time and do not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personally identifiable information.

Changes to our Privacy Policy

Beginning Well reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.